Find answers to common questions about Scan & Return
Scan & Return connects the finder and owner of a lost item using a QR sticker or unique ID.
Place the QR sticker on your belongings. If someone finds it, they scan the code and send you a message.
No. The finder can scan the QR code and send a message without installing the app.
The finder can enter the printed ID number to send a message.
You can protect bags, wallets, phones, keys, documents, certificates, tools, luggage, and other valuables.
You will receive a notification or message through the app or your registered contact method.
The subscribers can get it printed at their local printshop or can be purchased from our sales department by placing purchase order.
No. Your details are not directly shared. Communication happens securely through the system.
No. Your privacy is protected. The app only enables communication without openly sharing your details.
The app records basic details and discourages misuse. Users are advised to act responsibly.
No guarantee. However, the app increases the chances by making it easy for honest people to contact you.
The app only creates a communication link. The return depends on mutual understanding between the finder and the owner.
No. The app does not handle delivery. You and the finder decide how and where to collect the item.
Please verify your belongings at the time of collection. The app does not check or certify item contents.
You can use it free for a few times. For regular and full protection, a small yearly subscription is available.
It depends on your plan. Basic plans cover a few items, while family plans cover more.
Because losing items is common—but recovering them is difficult. This app makes it simple by connecting you with the person who finds your item.
Individuals: ₹49 per year, Family: ₹99 per year, Business: ₹99 per year (or as per promotional offers).
Yes. You can link multiple belongings under one account.
Business/Institutions: ₹99 per year (basic plan) or custom bulk plans.
No. The App only provides a platform to connect the finder and the owner. The actual return depends on mutual cooperation.
The App cannot force anyone to return an item. It only enables communication. Users may take appropriate legal action if required.
The App does not support or encourage payment demands. Users should handle such situations carefully and report misuse if necessary.
No. The App only acts as a communication platform and is not responsible for loss, damage, or misuse of belongings.
The App is not a legal authority. Disputes should be resolved mutually or through proper legal channels if necessary.
Many people act honestly, but users should always take reasonable precautions while interacting with unknown persons.
Yes. The App is a communication tool, but users must follow general laws and ethical practices while using the platform.
Important legal, safety, and responsibility-related information for users.