Find answers to common questions about Scan & Return
Scan & Return connects the finder and owner of a lost item using a QR sticker or unique ID.
A. If the registered mobile phone is lost, the subscriber may still receive finder notifications through the registered email address associated with the account.
Alternatively, subscribers are advised to affix the QR code of another family member or a trusted friend on the mobile phone. In such cases, finder messages can be received by the alternate person, who can then assist in communicating with the owner and arranging the return of the item.
Place the QR sticker on your belongings. If someone finds it, they scan the code and send you a message.
No. The finder can scan the QR code and send a message without installing the app.
The finder can enter the printed ID number to send a message.
You can protect bags, wallets, phones, keys, documents, certificates, tools, luggage, and other valuables.
The owner will recive a notification/message through registed email ID and on whatsapp from the finders.
The subscribers can get it printed at their local printshop or can be purchased from our sales department by placing purchase order.
No. Your details are not directly shared. Communication happens securely through the system.
No. Your privacy is protected. The app only enables communication without openly sharing your details.
The app records basic details and discourages misuse. Users are advised to act responsibly.
No guarantee. However, the app increases the chances by making it easy for honest people to contact you.
The app only creates a communication link. The return depends on mutual understanding between the finder and the owner.
No. The app does not handle delivery. You and the finder decide how and where to collect the item.
Please verify your belongings at the time of collection. The app does not check or certify item contents.
No. For regular and full protection, a small yearly subscription is available.
A. There is no limit on the number of items that can be protected using Scan & Return QR codes. Subscribers may generate and use QR codes for as many belongings as they wish.
However, the "QR Tagged Items Gallery" within the account can display and manage up to 20 item images at a time. Subscribers can easily manage this limit by deleting items that are no longer in use and adding new items whenever required. This allows continuous protection of an unlimited number of belongings while keeping the gallery simple and organized.
Because losing items is common—but recovering them is difficult. This app makes it simple by connecting you with the person who finds your item.
Individuals: ₹49 per year, Family: ₹99 per year, Business: ₹99 per year (or as per promotional offers).
All subscriptions under the Scan & Return platform are valid for one year from the date of activation. Subscribers are required to renew their subscriptions annually to continue using the services and maintain active QR code functionality.
A grace period of 15 days from the date of expiry will be allowed for renewal. During the grace period, subscribers may renew their membership without loss of their existing registration details.
If the subscription is not renewed within the grace period, the registration may be automatically deactivated and the associated services suspended.
However, subscribers can reactivate their account at a later date by paying the applicable renewal fee. Upon successful renewal, the original Subscriber ID and QR Code will be restored within 7 working days, subject to verification and system processing.
The management reserves the right to modify renewal charges, grace periods, and related policies from time to time.
Yes. You can link multiple belongings under one account.
Business/Institutions: ₹99 per year (basic plan) or custom bulk plans.
No. The App only provides a platform to connect the finder and the owner. The actual return depends on mutual cooperation.
The App cannot force anyone to return an item. It only enables communication. Users may take appropriate legal action if required.
The App does not support or encourage payment demands. Users should handle such situations carefully and report misuse if necessary.
No. The App only acts as a communication platform and is not responsible for loss, damage, or misuse of belongings.
The App is not a legal authority. Disputes should be resolved mutually or through proper legal channels if necessary.
Many people act honestly, but users should always take reasonable precautions while interacting with unknown persons.
Yes. The App is a communication tool, but users must follow general laws and ethical practices while using the platform.
Important legal, safety, and responsibility-related information for users.